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Terms & Conditions

Please read these terms carefully before using the GlamSilk website or placing an order.

Last Updated: September 2026

These Terms & Conditions govern your use of the GlamSilk website and your purchase of products from GlamSilk Private Limited. By accessing the website or placing an order, you agree to these terms.

01

About GlamSilk

GlamSilk is operated by GlamSilk Private Limited and provides hair care and related products through its online platform.

The website allows customers to browse products, select products, place orders, and make payments through available payment methods.

02

Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

  • You must provide accurate information when placing an order.
  • You must not attempt to misuse or disrupt the website.
  • You must not use the website for fraudulent or unlawful activities.
  • You must not attempt unauthorized access to website systems.
03

Products & Product Information

We make reasonable efforts to display product descriptions, images, prices, and other information accurately.

Product colours and appearance may vary slightly depending on your screen or device.

Product availability may change without prior notice.

04

Prices

Product prices displayed on the website are shown in Indian Rupees (INR), unless otherwise specified.

GlamSilk may update product prices, offers, discounts, or promotional pricing when necessary.

05

Orders

Placing an order on the website constitutes a request to purchase the selected products.

An order may be subject to confirmation, product availability, payment verification, and other applicable checks.

GlamSilk may cancel or refuse an order where there is product unavailability, a pricing error, payment issue, suspected fraud, or another legitimate reason.

06

Payment

GlamSilk may provide multiple payment methods, including online payment and Cash on Delivery where available.

Online payments may be processed through Razorpay or another authorized payment service provider.

By selecting an online payment option, you agree to the applicable terms of the payment provider.

07

Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information.

Delivery times may vary depending on location, courier availability, weather, holidays, operational issues, or circumstances beyond our control.

08

Cancellation

Customers may request cancellation within 2 days from the date the order was placed, provided that the order has not yet been shipped.

Once an order has been shipped, cancellation will generally not be accepted.

Cancellation requests should be sent to GlamSilk customer support as soon as possible.

09

Intellectual Property

Unless otherwise stated, website content including logos, graphics, images, text, product descriptions, design elements, and other materials belongs to or is used by GlamSilk Private Limited.

You may not reproduce, copy, distribute, modify, or commercially use website content without prior written permission.

10

Website Availability

We aim to keep the website available and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, hosting problems, or other circumstances.

11

Changes to These Terms

GlamSilk may update these Terms & Conditions from time to time. Updated terms will be published on this page.

12

Contact Us

GlamSilk Private Limited

Email: info@glamsilk.in

Phone: +91 77779 86891

TANTI VILLA, MAHADEV VADI MAIN ROAD, NR MAYANI CHOWK, Opp. Parmeshwar Park, Rajkot, Gujarat 360004

GLAMSILK

Luxury botanical hair care designed for healthier, stronger and beautiful-looking hair.

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