GlamSilk Private Limited respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how information provided through glamsilk.in may be used.
Information We Collect
When you place an order, contact us, or use certain features of our website, we may receive information that you voluntarily provide.
- Name
- Mobile or telephone number
- Email address
- Billing address
- Shipping or delivery address
- Order and product information
- Information provided during customer support communication
How We Use Your Information
Information provided by you may be used for purposes such as:
- Processing and fulfilling your orders.
- Delivering products to your address.
- Communicating with you about your order.
- Responding to customer support requests.
- Processing eligible cancellations.
- Improving our website and services.
- Preventing fraudulent or unauthorized transactions.
Payment Information
Online payments on GlamSilk may be processed through Razorpay, our payment service provider.
Payment information entered during checkout may be processed by the payment service provider according to its applicable policies and security practices.
GlamSilk does not intentionally store complete card, banking, UPI, or other payment instrument details on its own servers.
Cash on Delivery may also be available for eligible orders.
Sharing of Information
We may share information where necessary to complete your order or provide requested services with service providers such as:
- Payment service providers.
- Courier and delivery partners.
- Hosting or technology service providers where necessary.
- Customer support providers where applicable.
We do not sell your personal information to third parties.
Cookies
GlamSilk does not intentionally use cookies or similar tracking technologies to collect personal information for advertising purposes.
Certain essential website technologies may operate where required for shopping cart, checkout, or basic website functionality.
Data Security
We take reasonable measures to protect information provided to us against unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Choices
You may contact us if you need to ask about information associated with your orders or request correction of inaccurate information.
Certain information may need to be retained for order records, accounting, legal obligations, dispute resolution, or other legitimate business purposes.
Policy Updates
GlamSilk may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
Contact Us
GlamSilk Private Limited
Email: info@glamsilk.in
Phone: +91 77779 86891
TANTI VILLA, MAHADEV VADI MAIN ROAD, NR MAYANI CHOWK, Opp. Parmeshwar Park, Rajkot, Gujarat 360004